How to Claim Against a Landlord or Council

The step-by-step process for making a housing-disrepair claim — and why it usually costs you nothing.

Making a disrepair claim sounds daunting, but the process is more straightforward than people expect, and most claims are run on a no-win, no-fee basis so it doesn't cost you up front. It starts with reporting the problem to your landlord (in writing if you can), then an independent expert inspects the property, your solicitor sets out the claim, and in most cases the landlord settles — agreeing to the repairs and paying compensation — without you ever stepping inside a courtroom.

How we can help

  • Reporting disrepair to your landlord the right way
  • Independent expert inspection of your home
  • No-win, no-fee — usually nothing to pay up front
  • Most claims settle without a court hearing

These claims are run on a no-win, no-fee basis by SRA-regulated solicitors, so it usually costs you nothing up front to find out where you stand. To talk it through now, call 0203 051 7823.

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Check your disrepair claim — free

Tell us what's wrong and a regulated housing solicitor will call you back. No win, no fee. Confidential, no obligation.

Your details go to a regulated housing-disrepair solicitor who handles claims on a no-win, no-fee basis. Kept confidential.

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